Frequently Asked Questions
Everything you need to know about our premium food selections.
How do you ensure the freshness of your products during shipping?
We use temperature-controlled packaging and expedited shipping methods to ensure that all perishable items arrive at your doorstep in peak condition.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact our support team within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, we ship to all states within the US and select provinces in Canada. We are working on expanding our logistics to include international destinations soon.
Are Colonna products suitable for specific dietary requirements?
We provide detailed ingredient lists and allergen warnings on every product page. You can filter our collection by 'Gluten-Free', 'Vegan', or 'Organic' to find items that suit your needs.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.